FAQs

Answers to frequently asked questions about ordering jewelry

How to: Order Silver Jewelry

Step One: Upload drawing(s) and specify design details

Visit “design by kids” and look for items to make from your favorite drawings. Fill out an estimate request form or email us. You can attach the images (ex. jpeg, pdf) you think you’ll use. You are also welcome to call! We are interested in know what you envision (ex: what you want included or left out) and would love to know a little about the art work so we know what to emphasize in creating your jewelry. 

Step Two: Pay for your order

After we’ve discussed the design with you we will provide you with a formal estimate and order link on our website. Once there, you can check out to pay with credit/debit card or PayPal. No card credentials and information are stored on the website and all financial transactions are secure.

Step Three: Receive order confirmation by e-mail

Before Mia and her team make the piece(s), your order and shipping details will be confirmed via e-mail.  Please let us know right away if anything needs to be changed. 

Step Four: Wait for your order to arrive

Orders usually leave our studio in Charlottesville, Virginia within approximately 5-7 business days. We use USPS First Class mail unless you request something else.

NOTE:  Customs duties and fees may apply!

International orders may incur additional fees as a tax levied on exports depending on the country or territory of shipment.

How to: Order Titanium Key Chains

Step One:  select key chain under jewelry by kids

Fill out the brief estimate request form and attach an image of the artwork you want to use (ex: jpeg, pdf). You will have an opportunity to explain what you want included or left out in your design and tell us a little about the artwork so we know what to emphasize in creating your key chain(s).

Step Two: Wait for an estimate

After we receive your artwork we will send you an estimate for your key chain(s) by the next business day. We may need to have a brief e-mail conversation to make sure we understand the details of your art.

Step Three: Pay for your order

When you receive your estimate, simply visit our website to pay for your order with credit/debit card or PayPal. All card credentials and information are not stored on the website and all financial transactions are secure. Before making your key chain(s) we will confirm order and shipping details via e-mail.

Step Four: Wait for your order to arrive

Orders usually leave our studio in Charlottesville, Virginia within approximately 5-7 business days. We use USPS First Class mail unless you request something else.

 

NOTE:  Customs duties and fees may apply!

International orders may incur additional fees as a tax levied on exports depending on the country or territory of shipment.

When is the last day to order for Christmas?

We are accepting orders through through December 19, but recommend placing your order early to save on shipping (“last minute” orders must ship USPS express).

What kinds of jewelry do you make?

The short answer is — anything! Necklaces, rings, charm bracelets, bangles, earrings, brooches, rings, tie bars, money clips, zipper pulls, eyeglass chains!  We also make Christmas ornaments, key rings, golf markers and bookmarks.

What sort of artwork can you use?

Pretty much anything you can convert into an image! We only ask that the image be high resolution. We have made jewelry based on pictures in pencil, pen, crayon, marker, chalk, and paint. Even drawings in sand, on a magnadoodle or on a window. We have made jewelry from personal photographs — a daddy with his little girl, a biker tattoo, a wooden boat model. Did your child draw something really cute on the sidewalk in chalk? You can take a picture and turn it into a key chain or pendant so it lasts forever instead of just until the next rain! An other thing to keep in mind is that a drawing with a lot of feelings apparent in facial expressions are most often appreciated the more then a “silent” face.

Occasionally we may have to modify the picture just a little — if your stick figure has super long legs or there is tiny writing in the picture. Mia has a genius for keeping the character of the artwork but still making it work. We will always consult with you before modifying your picture.

By the way, we don’t just make jewelry from kids’ art. We have made key chains and pendants from business logos and other artwork designs created by adults.

Do I get a proof on what the jewelry would look like before it's made?

No, there is only one step between your drawing and its being worked directly in metal, and that is when we size it down to actual size of the finished piece of jewelry. After that, the creative and engineering process is engaged, where Mia and her team will make decisions on what to cut and what to engrave as they trace the image with precise hand tools in order to bring out the character of the artwork while keeping the piece strong and functional.

What are your prices?

Most prices for kid-designed jewelry can be found in our online shop. Our key chains are different: they have a price range ($89-$159), and each key chain requires a price quote before you can order. Fine jewelry, if in stock, will be priced on the website, but other pieces will always require a price quote — size, cut and quality of stones affects price, as does width and thickness of jewelry to be designed.

Why are there various different prices for key chains?

Titanium being such a hard metal, an intricate drawing will be very labor-intensive to cut out, and the price will be higher. We need to see the drawing to create the quote. That being said, you can get an idea of prices based on looking at example prices in our key chain section.

How do I get a price for fine jewelry?

Not all the fine jewelry on the website has prices displayed, but we can create a price estimate for you fairly quickly, based on current materials costs. Just copy and past the photo of the jewelry you like into an e-mail to us. We will come back to you with an estimate.

How long does it take to get my jewelry?

After we receive your payment, it usually takes approximately 5-7 business days to make jewelry based on your child’s drawing. If we are creating custom fine jewelry that includes stone setting, it will be about 3 weeks before your item is shipped. Shipping in the US usually takes 2-3 days, and shipping to other countries should take about 10 days. <p>

Another thing to keep in mind: Christmas is our busiest time (along with Mother’s Day and Father’s Day). Please place your order early as turnaround time will be longer the closer we get to any of these three holidays.

Do you ship to destinations outside the US?

Yes, we handle orders around the world. If you’re not in a hurry, we will ship with first class international mail.

NOTE:  Customs duties and fees may apply!

International orders may incur additional fees as a tax levied on exports depending on the country or territory of shipment.

Do you sell your items in retail stores?

We do. If you are a retail location, we would love to send you a display and sample jewelry. Let’s talk! Please email us at  info@formiadesign.com

What is your policy on the return of custom jewelry?

On custom orders, including kid-designed pieces, our policy is to remake or modify jewelry if it is not 100% to your satisfaction. Just return the jewelry and we will make something new or change it so it meets your expectations. Due to the nature of custom designs which in most cases cannot be resold, we cannot refund the purchase.